Forum

A good morning to you. i was trying out payments in my sandbox and realised the amount being paid is not being cross referenced to the amount passed in my forms. for instance, i have a subscription fee of 5000 a month but when it takes me to the mobile transaction test, i put in 100 and it gave me a transaction code it just works so basically a user has paid 100 shillings for a 5000 shillings subscription. the only part that works as expected is it warning a user once a wrong transaction code is entered. is there a way i can obtain from psa pall the amount paid after redirection so that i can cross reference it with the amount in my site if pesapal doesnt cross reference it with the amount in form?

jayisaac0 wrote:


Can you show video screen or screenshot.

Hey Jay Isaac,

On our API, we do not show the status of the payment as part of the payment process - But we provide you the API call to check status of the payment when we call back your URL - Therefore, do NOT make the assumption that passing back to your Call Back URL means the payment is successful - That just means we have received the payment info - So you need to use the Status check API to get the status of any payment. Our Status are

COMPLETED - Meaning customer paid right amount successfully
FAILED - Customer payment failed either due to insufficient amount or Bank declined (for cards)
PENDING - Sometimes due to delay especially for Mobile money it may still be processing
REVERSED - When payment is reversed based on your request as merchant account owner

Kindly ensure you check the status on Callback URL

Let us know if you have any more questions