Forum

Hi all.

I have setup a demo merchant account and I have noticed an error when tracking the status of an order/transaction.

The issue:

1.0 User fills in order_form
1.1 User clicks on 'Make Payment' button
1.2 User is redirected to 'pesapal-iframe.php'
1.3 User is presented with the Pesapal Payment Options page

At this point, I (developer/merchant) log on to my Merchant Account on demo.pesapal.com

The transaction doesn't show on the Payments Pending tab

The Observation
when the user does a dummy test payment and enters the dummy confirmation code is when the transaction shows up on the Payments Pending tab.

Hence, NO transactions show up on the Completed tab

Thus, I am NOT ABLE to detect whether the TRANSACTION has been COMPLETED, FAILED or is PENDING.

Therefore I am unable to test whether the Pesapal IPN feature is working to atleast indicate the change of state from Pending to Completed.

Kindly advise on what to do as this has a bearing on live development for a client for whom I was to demonstrate the working functionality of Pesapal as a viable payment gateway.

Regards,

Mathayo

Hello,

If you use any random dummy code the status will be set as Pending since it's considered as a 'fake' payment.

On the demo system we've provided the dummy code generator where you fill in the phone number and the amount to be paid. Ensure you use this generator to get the dummy code that's acceptable.

Thanks for the response.

I used the dummy generator (demo.pesapal.com/mobilemoneytest) as indicated.

A new problem has come up.

I am unable to view my Merchant account dashboard.
The following error occurs:

"NetworkError: 500 Internal Server Error - 'demo.pesapal.com/merchantdashboard?Token...mp;SessionCountry=KE'


I tried to logout then login again but the error persists even after clearing my browser cache.