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Hi,

I recently integrated pesapal with a custom wordpress theme using wp-e-commerce plugin. I set the customer secret and key and changed the iframe url to //www.pesapal.com/API/PostPesapalDirectOrderV4.

The iframe loads up effectively and transactions are shown as complete at the wordpress backend when someone makes a purchase but the transaction is not reflected on pesapal dashboard.

Kindly advice on what am missing or not doing right.

Thanks

Hello Anne,

The client and the business owner both receive notifications when a payment is made, are you getting these notifications? If the notifications are received, then you are checking the transactions in the wrong Merchant/business account.

Kindly confirm you are logged into the correct merchant account.

If no notifications are received, you have used the wrong consumer key and secret or the system is configured to use demo.pesapal.com instead of www.pesapal.com

NOTE: If the Business tab (at the top section of the site) is not selected by default, you are viewing your personal account.