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Order Not Autocompleted
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TOPIC: Order Not Autocompleted

Order Not Autocompleted 1 month, 2 weeks ago #2211

  • Matheka
  • OFFLINE
  • Fresh Boarder
  • Posts: 2
A confirmation of the payment is sent to the buyer from PesaPal but it is not reflected on the WordPress Dashboard. The Order is instead marked canceled. What could be the issue?

Re: Order Not Autocompleted 1 month, 2 weeks ago #2212

  • lazro
  • OFFLINE
  • Administrator
  • Pesapal
  • Posts: 401
Hello Matheka,

Please confirm that you have set-up IPN on PesaPal's dashboard.

It's advisable that you also enable your plugin to log all IPN calls for future reference.
Regards,

Lazaro Ong'ele
Web Developer

Skype: Lazrotep
+254-020-249-5438 ; +254-706-191-729
Dagoretti Lane, Off Naivasha Road.

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Re: Order Not Autocompleted 1 month, 2 weeks ago #2213

  • Matheka
  • OFFLINE
  • Fresh Boarder
  • Posts: 2
It has been so, by default. Kindly reply to an email sent to you earlier today.
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